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Customer expectations for retail: Beyond digital experience

Dynatrace

This is typically the first thing that comes to mind for IT professionals working in the retail industry when evaluating holiday readiness. CEOs of hybrid retailers prioritize e-commerce growth over in-store shopping, investing heavily in their online storefronts. That lesson remains important. Technology to the rescue?

Retail 198
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What is digital transformation? How to transform your business strategy

Dynatrace

Many organizations — particularly those in the securities and investment services, banking, and retail sectors — have also targeted customer experience enhancements. Typically, organizations digitally transform because they need to innovate and become more agile. What drives digital transformation?

Strategy 191
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How multicloud observability boosts cloud performance at Tractor Supply Co.

Dynatrace

Managing cloud performance is increasingly challenging for organizations that spread workloads across a greater variety of platforms. And according to recent data from Enterprise Strategy Group, 59% of survey respondents indicated spending on public cloud applications would increase in 2023. ” Three years ago, Tractor Supply Co.

Cloud 168
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What is FinOps? How to keep cloud spend in check

Dynatrace

FinOps is a cloud financial management philosophy and practice that strives to control the cost of cloud adoption strategies without restricting the scope of cloud resources. FinOps helps engineering, development, finance, and business teams meet critical key performance indicators (KPIs) and fulfill service-level agreements.

Cloud 192
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RSA Guide 2023: Cloud application security remains core challenge for organizations

Dynatrace

Today’s organizations face increasing pressure to keep their cloud-based applications performing and secure. As data from different corners of the enterprise proliferates, teams need a better way to bring data together to identify performance and security issues, minimize security risk, and drive greater business value.

Cloud 183
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Institutional Innovation - I Have a Dream

Edge Perspectives

Let me start by clarifying that the transformation I’m focused on isn’t the transformation involved in moving from one business to another (let’s say, moving from being a retailer to becoming a clothing manufacturer). Performance metrics: Shift from financial results to addressing unmet needs. Strategy: Shift from static to dynamic.

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Black Friday traffic exposes gaps in observability strategies

Dynatrace

If the mantra in sales is “Always be closing,” the mantra for online retail storefronts is “Always be online.”. Peak loads can overload and crash retailer websites and derail customer interactions. Customer experience has become paramount for retailers, as visitors demand instant responses — especially during times of high volume.

Traffic 188