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Customer expectations for retail: Beyond digital experience

Dynatrace

This is typically the first thing that comes to mind for IT professionals working in the retail industry when evaluating holiday readiness. CEOs of hybrid retailers prioritize e-commerce growth over in-store shopping, investing heavily in their online storefronts. That lesson remains important. Multi-channel logistics.

Retail 208
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Black Friday traffic exposes gaps in observability strategies

Dynatrace

If the mantra in sales is “Always be closing,” the mantra for online retail storefronts is “Always be online.”. Peak loads can overload and crash retailer websites and derail customer interactions. Customer experience has become paramount for retailers, as visitors demand instant responses — especially during times of high volume.

Traffic 197
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How cloud monitoring helped Kroger deliver the goods for online grocery shoppers

Dynatrace

Demand for online grocery shopping and home delivery has risen dramatically in the last 12 months, prompting many retailers to strengthen their digital presence. This included the move to a hybrid, multicloud environment, which introduced greater complexity and the need for improved cloud monitoring capabilities. Dynatrace news.

Cloud 150
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How multicloud observability boosts cloud performance at Tractor Supply Co.

Dynatrace

Rural lifestyle retail giant Tractor Supply Co. Rural lifestyle retail giant Tractor Supply Co. discussed the 85-year-old retailer’s cloud migration journey and the importance of multicloud observability at Dynatrace Perform 2023. “We monitor all services that produce metrics in the top three clouds,” he said.

Cloud 176
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Pioneering customer-centric pricing models: Decoding ingest-centric vs. answer-centric pricing

Dynatrace

What stands out as an imperative now is the urgent need for vendors to shift their focus back to customers and resist the temptation to capitalize on the growing demand for extensive data management and monitoring in complex IT environments. A prominent U.S. Slow reaction times, in turn, caused failed customer transactions.

Retail 242
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What is digital transformation? How to transform your business strategy

Dynatrace

Many organizations — particularly those in the securities and investment services, banking, and retail sectors — have also targeted customer experience enhancements. Typically, organizations digitally transform because they need to innovate and become more agile. What drives digital transformation?

Strategy 200
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What is FinOps? How to keep cloud spend in check

Dynatrace

Today, many global industries implement FinOps, including telecommunications, retail, manufacturing, and energy conservation, as well as most Fortune 50 companies. Aligning technology and finance teams Engineers focus on cloud computing, innovation, and moving workloads to the cloud, while finance teams focus on minimizing costs.

Cloud 201