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Customer expectations for retail: Beyond digital experience

Dynatrace

This is typically the first thing that comes to mind for IT professionals working in the retail industry when evaluating holiday readiness. CEOs of hybrid retailers prioritize e-commerce growth over in-store shopping, investing heavily in their online storefronts. That lesson remains important. Multi-channel logistics.

Retail 198
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Pioneering customer-centric pricing models: Decoding ingest-centric vs. answer-centric pricing

Dynatrace

Moreover, the system lacks flexibility, imposing strict schemas that administrators and developers must adhere to avoid additional costs. retail giant, initially tied to an ingest-centric pricing vendor, found itself manually curbing costs by limiting daily log ingestion to 3 TB and reducing retention periods. A prominent U.S.

Retail 233
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What is digital transformation? How to transform your business strategy

Dynatrace

Through it all, best practices such as AIOps and DevSecOps have enabled IT teams to efficiently and securely transform. As the analyst firm noted, organizations increasingly realize that digital capability is at the heart of execution, whether that’s to offer new products and services, minimize risk, or improve operational efficiency.

Strategy 191
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To understand the risks posed by AI, follow the money

O'Reilly

Time and again, leading scientists, technologists, and philosophers have made spectacularly terrible guesses about the direction of innovation. We’ll see more innovation if emerging AI tools are accessible to everyone, such that a dispersed ecosystem of new firms, start-ups, and AI tools can arise. But not all rents are bad.

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Institutional Innovation - I Have a Dream

Edge Perspectives

Let me start by clarifying that the transformation I’m focused on isn’t the transformation involved in moving from one business to another (let’s say, moving from being a retailer to becoming a clothing manufacturer). But the bottom line is that the scalable efficiency model is ultimately a diminishing returns model.

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Observations on the Importance of Cloud-based Analytics

All Things Distributed

Cloud computing is enabling amazing new innovations both in consumer and enterprise products, as it became the new normal for organizations of all sizes. AWS is enabling innovations in areas such as healthcare, automotive, life sciences, retail, media, energy, robotics that it is mind boggling and humbling.

Analytics 135
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The keys to helping retailers with Black Friday preparation for exceptional customer experiences

Dynatrace

For retailers, the countdown to the holidays has begun, even if it’s still six months away. Black Friday preparation is the culmination of retailers’ efforts to attract and sustain customer relationships during the holiday season and beyond. It’s no longer a one-day event. Increasingly, consumers want an omnichannel experience.

Retail 165