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Business observability and customer experience: A competitive edge for financial services

Dynatrace

When the COVID-19 pandemic hit, the financial services industry had to adapt quickly, as long-anticipated shifts in customer preferences—from branch offices and bankers to websites and apps – suddenly became the new normal. The app owner recognized the need to find common ground. The customer journey is the experience.

FinTech 265
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Signals For Customizing Website User Experience

Smashing Magazine

Signals For Customizing Website User Experience. Signals For Customizing Website User Experience. In this article, I want to spend a bit more time on this, and also look at other signals we can similarly use to help us make decisions on what to load on our websites. Barry Pollard. 2022-03-07T10:30:00+00:00. save the user’s data!

Website 103
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AWS observability: AWS monitoring best practices for resiliency

Dynatrace

Like general observability , AWS observability is the capacity to measure the current state of your AWS environment based on the data it generates, including its logs, metrics, and traces. If a user encounters an error page on a website, for example, it’s vital to trace the behavior to the original source of failure.

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A guide to event-driven SRE-inspired DevOps

Dynatrace

You can watch the recording of my Online Kubernetes Meetup on YouTube (embedded below), watch the recording of DevOps Fusion on their website as well as access the slides on my Slideshare : Since the talk, I made a few adjustments based on feedback and plan on giving an updated version at upcoming events including our own Dynatrace Go!

DevOps 249
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Optimizing The Image Element LCP

Smashing Magazine

Largest Contentful Paint (or LCP) is one of three metrics of the Core Web Vitals. These metrics are used by Google to evaluate the quality of user experience. The images used in the article’s Codepen demonstrations will be integrated with TwicPics to save time in their creation and speed up the optimization of the LCP metric.

Media 105
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A Guide To Image Optimization On Jamstack Sites

Smashing Magazine

It has never been easier to build a personalized website, digitalize a product and start seeing results. Web performance refers to the speed at which a website loads, how fast it’s downloaded, and how an app is displayed on the user’s browser. Webpage performance test report for the Smashing Magazine website. Alba Silvente.

Media 106
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Frictionless retail: A pandemic imperative for IT

Dynatrace

Simultaneously, you’re constantly optimizing your website to meet your customers’ changing priorities. When indicators did point to poor user experience, the diagnostic handoff from business to IT was inefficient; different terminology, different metrics, and an often-defensive posture introduced additional delays.

Retail 133