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Customer expectations for retail: Beyond digital experience

Dynatrace

This is typically the first thing that comes to mind for IT professionals working in the retail industry when evaluating holiday readiness. CEOs of hybrid retailers prioritize e-commerce growth over in-store shopping, investing heavily in their online storefronts. That lesson remains important. Multi-channel logistics.

Retail 205
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Improving customer experience with business process monitoring

Dynatrace

Business processes are important because they improve the efficiency, consistency, and quality of the business outcome. Monitoring business processes is one thing organizations can do to help improve the key business processes that enable them to provide great customer experiences. Reduce costs.

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What is real user monitoring (RUM)?

Dynatrace

Real user monitoring can help you catch these issues before they impact the bottom line. What is real user monitoring? Real user monitoring (RUM) is a performance monitoring process that collects detailed data about a user’s interaction with an application. Real user monitoring collects data on a variety of metrics.

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Black Friday traffic exposes gaps in observability strategies

Dynatrace

If the mantra in sales is “Always be closing,” the mantra for online retail storefronts is “Always be online.”. Peak loads can overload and crash retailer websites and derail customer interactions. Customer experience has become paramount for retailers, as visitors demand instant responses — especially during times of high volume.

Traffic 194
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Pioneering customer-centric pricing models: Decoding ingest-centric vs. answer-centric pricing

Dynatrace

What stands out as an imperative now is the urgent need for vendors to shift their focus back to customers and resist the temptation to capitalize on the growing demand for extensive data management and monitoring in complex IT environments. Enhanced code-level visibility. A prominent U.S. Increased data ingestion at reduced costs.

Retail 239
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What is log analytics? How a modern observability approach provides critical business insight

Dynatrace

Log analytics is useful for application performance monitoring in cloud, virtualized, and physical environments, including Kubernetes workloads, application security, and business analytics. Better-quality code. Unfortunately, many organizations have dozens of siloed data collection and monitoring tools and teams.

Analytics 217
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What is log analytics? How a modern observability approach provides critical business insight

Dynatrace

Log analytics is useful for application performance monitoring in cloud, virtualized, and physical environments, including Kubernetes workloads, application security, and business analytics. Better-quality code. Unfortunately, many organizations have dozens of siloed data collection and monitoring tools and teams.

Analytics 183