Lessons learned from enterprise service-level objective management
Dynatrace
MAY 19, 2022
Example 1: Architecture boundaries. First, they took a big step back and looked at their end-to-end architecture (Figure 2). For example, the mobile device talked to an API gateway, and that team was not responsible for all the details of the back-end systems. SLO dashboard defined by architectural boundary. Saturation.
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