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NORAM Partner Summit 2020

Dynatrace

Yes, that’s right welcome to 2020 already! And as we’re at Partner Summit it can only mean that it’s time to celebrate another 12 months of remarkable technology, service, and commercial success with our NORAM Partners. Without further ado, join me in congratulating our 2020 Partner Award winners: Partner of the Year Award 2020.

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Perform 2020: Transform the way you work – Product update

Dynatrace

Echoing John Van Siclen’s sentiments from his Perform 2020 keynote, Steve cited Dynatrace customers as the inspiration and driving force for these innovations. “A Highlighting the company’s announcements from Perform 2020, Steve and a team of other Dynatrace product leaders introduced the audience to several of our latest innovations.

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Perform 2020: Transforming your enterprise for the next decade

Dynatrace

Reflecting the theme for Perform 2020 – transform – Dave touched on how, in the next decade, software, and the role of the teams that deliver and manage it, is going to be more important than ever. Throughout fifty years of sailing, we used the same technology,” Sullivan said. Automation will become a must.

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Cloud monitoring for the warfighter advantage with Paul Puckett

Dynatrace

Paul Puckett, Director of the Enterprise Cloud Management Agency (ECMA). Cloud integration and application performance monitoring at the federal level is in full force. During this webinar, Mr. Puckett and Steve Mazzuca, Director DoD Programs at Dynatrace, discussed Mr. Puckett’s role in this large-scale, multi-cloud transformation.

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On-premise vs Cloud-based call Centers Comparison 2020

Simform

With the changing nature of information and technology, this decision divides business owners into two alternatives – (i) a physical call center, i.e., an on-premise call center, and (ii) a cloud-based call center. When any business decides to address their huge customer base, their first action of agenda is to establish a call center.

Cloud 52
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On-premise vs Cloud-based call Centers Comparison 2020

Simform

The post On-premise vs Cloud-based call Centers Comparison 2020 appeared first on Insights on Latest Technologies - Simform Blog.

Cloud 52
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Cloud Migration Strategy – The Ultimate Guide to the 6 R’s

Simform

According to Gartner, the worldwide spending on public-cloud services is forecast to grow up to $304.9 billion in 2020. By 2024, more than 45% of the IT spending will shift from traditional solutions to the cloud. Despite such heavy spending on the cloud, one in every three organizations fail to realize its benefits.