article thumbnail

Customer expectations for retail: Beyond digital experience

Dynatrace

This is typically the first thing that comes to mind for IT professionals working in the retail industry when evaluating holiday readiness. CEOs of hybrid retailers prioritize e-commerce growth over in-store shopping, investing heavily in their online storefronts. That lesson remains important. Technology to the rescue?

Retail 202
article thumbnail

COVID-19 and Digital Services: An Action Plan for the Unexpected

Dynatrace

While most government agencies and commercial enterprises have digital services in place, the current volume of usage — including traffic to critical employment, health and retail/eCommerce services — has reached levels that many organizations have never seen before or tested against. There are proven strategies for handling this.

Traffic 206
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Black Friday traffic exposes gaps in observability strategies

Dynatrace

What’s the problem with Black Friday traffic? If the mantra in sales is “Always be closing,” the mantra for online retail storefronts is “Always be online.”. Why Black Friday traffic threatens customer experience. Peak loads can overload and crash retailer websites and derail customer interactions. Dynatrace news.

Traffic 192
article thumbnail

Digital transformation strategies: Success stories from three digital transformation journeys

Dynatrace

Digital transformation strategies are fundamentally changing how organizations operate and deliver value to customers. A comprehensive digital transformation strategy can help organizations better understand the market, reach customers more effectively, and respond to changing demand more quickly. Competitive advantage. federal agency.

Strategy 175
article thumbnail

Dynatrace observability for e-commerce helps SAP deliver a record holiday shopping season

Dynatrace

As e-commerce experiences become more sophisticated and we all rely on them more and more, observability for e-commerce applications and the clouds they run on has become more critical than ever to retailers’ success. You can see the traffic reaching each milestone of an online shopping journey.

Retail 242
article thumbnail

Understanding the Importance of 5 Nines Availability

IO River

one of the world's largest online retailers, Amazon relies heavily on its website and digital infrastructure to facilitate sales and generate revenue. By investing in robust infrastructure and implementing a multi-CDN strategy, Netflix ensures the high availability of its streaming service across various devices and regions.

article thumbnail

Understanding the Importance of 5 Nines Availability

IO River

one of the world's largest online retailers, Amazon relies heavily on its website and digital infrastructure to facilitate sales and generate revenue. By investing in robust infrastructure and implementing a multi-CDN strategy, Netflix ensures the high availability of its streaming service across various devices and regions.