Remove Monitoring Remove Processing Remove Retail Remove Strategy
article thumbnail

Customer expectations for retail: Beyond digital experience

Dynatrace

This is typically the first thing that comes to mind for IT professionals working in the retail industry when evaluating holiday readiness. CEOs of hybrid retailers prioritize e-commerce growth over in-store shopping, investing heavily in their online storefronts. Order processing workflow is triggered by customer orders.

Retail 198
article thumbnail

Black Friday traffic exposes gaps in observability strategies

Dynatrace

If the mantra in sales is “Always be closing,” the mantra for online retail storefronts is “Always be online.”. Peak loads can overload and crash retailer websites and derail customer interactions. Customer experience has become paramount for retailers, as visitors demand instant responses — especially during times of high volume.

Traffic 188
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Digital transformation strategies: Success stories from three digital transformation journeys

Dynatrace

Digital transformation strategies are fundamentally changing how organizations operate and deliver value to customers. A comprehensive digital transformation strategy can help organizations better understand the market, reach customers more effectively, and respond to changing demand more quickly. Competitive advantage.

Strategy 172
article thumbnail

What is digital transformation? How to transform your business strategy

Dynatrace

This process reinvents existing processes, operations, customer services, and organizational culture. Many organizations — particularly those in the securities and investment services, banking, and retail sectors — have also targeted customer experience enhancements. Crafting a successful digital transformation strategy.

Strategy 191
article thumbnail

How multicloud observability boosts cloud performance at Tractor Supply Co.

Dynatrace

And according to recent data from Enterprise Strategy Group, 59% of survey respondents indicated spending on public cloud applications would increase in 2023. Rural lifestyle retail giant Tractor Supply Co. Rural lifestyle retail giant Tractor Supply Co. “We need to scale faster with shorter deployment times.

Cloud 168
article thumbnail

Causal AI use cases for modern observability that can transform any business

Dynatrace

Traditional monitoring provides correlations between events, but causal AI goes further by inferring the probabilistic causal relationships between them. Marketers can use these insights to better understand which messages resonate with customers and tailor their marketing strategies accordingly. Government.

article thumbnail

What is FinOps? How to keep cloud spend in check

Dynatrace

FinOps is a cloud financial management philosophy and practice that strives to control the cost of cloud adoption strategies without restricting the scope of cloud resources. Today, many global industries implement FinOps, including telecommunications, retail, manufacturing, and energy conservation, as well as most Fortune 50 companies.

Cloud 192