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The keys to helping retailers with Black Friday preparation for exceptional customer experiences

Dynatrace

For retailers, the countdown to the holidays has begun, even if it’s still six months away. Black Friday preparation is the culmination of retailers’ efforts to attract and sustain customer relationships during the holiday season and beyond. It’s no longer a one-day event. Increasingly, consumers want an omnichannel experience.

Retail 174
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Frictionless retail: A pandemic imperative for IT

Dynatrace

For most who work in the retail sector, the pandemic has been an unwelcome test of our ability to cope with disruption. In eight months, retailers offering curbside pickup increased from 7% to 44%, reflecting rapidly changing consumer preferences. Let’s illustrate a simple use case for a retail outlet. Dynatrace news.

Retail 134
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Black Friday traffic exposes gaps in observability strategies

Dynatrace

If the mantra in sales is “Always be closing,” the mantra for online retail storefronts is “Always be online.”. Peak loads can overload and crash retailer websites and derail customer interactions. Moreover, website performance problems during peak times have a clear economic impact.

Traffic 201
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Data Mining Problems in Retail

Highly Scalable

Retail is one of the most important business domains for data science and data mining applications because of its prolific data and numerous optimization problems such as optimal prices, discounts, recommendations, and stock levels that can be solved using data analysis methods. However, many of these models are highly parametric (i.e.

Retail 152
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Site reliability done right: 5 SRE best practices that deliver on business objectives

Dynatrace

Mobile retail e-commerce spending in the U. With so many of their transactions occurring online, customers are becoming more demanding, expecting websites and applications to always perform perfectly. Website load times have been found to have a direct correlation with conversion rates.

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To understand the risks posed by AI, follow the money

O'Reilly

Time and again, leading scientists, technologists, and philosophers have made spectacularly terrible guesses about the direction of innovation. We’ll see more innovation if emerging AI tools are accessible to everyone, such that a dispersed ecosystem of new firms, start-ups, and AI tools can arise. But not all rents are bad.

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A wine tasting with a difference…automation and AI

Dynatrace

Premier Farnell echoed this but from a different perspective – a large portion of their business comes from their global eCommerce websites, but the shift in business meant there were more eyes on the digital presence than ever. Head of engineering at one of our home improvement retail customers.

Ecommerce 132