article thumbnail

The keys to helping retailers with Black Friday preparation for exceptional customer experiences

Dynatrace

For retailers, the countdown to the holidays has begun, even if it’s still six months away. Black Friday preparation is the culmination of retailers’ efforts to attract and sustain customer relationships during the holiday season and beyond. It’s no longer a one-day event. Increasingly, consumers want an omnichannel experience.

Retail 174
article thumbnail

The new normal of digital experience delivery – lessons learned from monitoring mission-critical websites during COVID-19

Dynatrace

As we continue to adapt, Biz/Dev/Ops teams are under intense pressure as organizations turn to apps and the cloud to transact business and keep employees productive and customers satisfied. . s tate home websites/portals , COVID -19 and employment portals on an ongoing basis since the last week of March. . Tuesday, March 24?

Website 223
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Black Friday traffic exposes gaps in observability strategies

Dynatrace

If the mantra in sales is “Always be closing,” the mantra for online retail storefronts is “Always be online.”. Peak loads can overload and crash retailer websites and derail customer interactions. Moreover, website performance problems during peak times have a clear economic impact.

Traffic 201
article thumbnail

Dynatrace Named a Leader and Positioned Furthest for Vision and Highest in Execution in the 2023 Gartner® Magic Quadrant™ for Application Performance Monitoring and Observability

Dynatrace

The growing need for observability in digital transformation Digital transformation and the ubiquitous adoption of multicloud and cloud-native technologies have made observability mandatory. Dynatrace has a well-earned heritage of reducing complexity and cutting through the noise in large-scale multicloud and cloud-native environments.

article thumbnail

Site reliability done right: 5 SRE best practices that deliver on business objectives

Dynatrace

Mobile retail e-commerce spending in the U. With so many of their transactions occurring online, customers are becoming more demanding, expecting websites and applications to always perform perfectly. Website load times have been found to have a direct correlation with conversion rates.

article thumbnail

What is log analytics? How a modern observability approach provides critical business insight

Dynatrace

Log analytics is useful for application performance monitoring in cloud, virtualized, and physical environments, including Kubernetes workloads, application security, and business analytics. As companies migrate their infrastructure and development workloads to the cloud, there are numerous use cases for log analytics. Data silos.

Analytics 223
article thumbnail

What is log analytics? How a modern observability approach provides critical business insight

Dynatrace

Log analytics is useful for application performance monitoring in cloud, virtualized, and physical environments, including Kubernetes workloads, application security, and business analytics. As companies migrate their infrastructure and development workloads to the cloud, there are numerous use cases for log analytics. Data silos.

Analytics 190