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The keys to helping retailers with Black Friday preparation for exceptional customer experiences

Dynatrace

For retailers, the countdown to the holidays has begun, even if it’s still six months away. Black Friday preparation is the culmination of retailers’ efforts to attract and sustain customer relationships during the holiday season and beyond. It’s no longer a one-day event. Increasingly, consumers want an omnichannel experience.

Retail 167
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What is FinOps? How to keep cloud spend in check

Dynatrace

Spiraling cloud architecture and application costs have driven the need for new approaches to cloud spend. Nearly half (49%) of organizations believe their cloud bill is too high , according to a CloudZero survey. million on cloud computing , while large enterprises shell out upward of $12 million annually.

Cloud 195
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Enhancing Azure data analytics and Azure observability with Dynatrace Grail

Dynatrace

Azure observability and Azure data analytics are critical requirements amid the deluge of data in Azure cloud computing environments. As digital transformation accelerates and more organizations are migrating workloads to Azure and other cloud environments, they need observability and data analytics capabilities that can keep pace.

Azure 179
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Accelerating digital transformation for financial services companies with a unified observability platform

Dynatrace

Expanding customer value while reducing costs Further, the retail financial services landscape is increasingly competitive. Winning the loyalty of these increasingly fickle customers requires the right investments—in personalization, customer service, developing innovative products, and bringing them to market faster.

FinTech 192
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Pioneering customer-centric pricing models: Decoding ingest-centric vs. answer-centric pricing

Dynatrace

The rise of cloud-native microservice architectures further exacerbates this change. retail giant, initially tied to an ingest-centric pricing vendor, found itself manually curbing costs by limiting daily log ingestion to 3 TB and reducing retention periods. Beware, you might be surprised how cost-efficient most of the queries are!

Retail 236
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Digital transformation strategies: Success stories from three digital transformation journeys

Dynatrace

Some of the benefits organizations seek from digital transformation journeys include the following: Increased DevOps automation and efficiency. Digital tools and technologies provide a more efficient way of doing things. This keeps teams from falling into old habits and enables them to continually innovate and expand.

Strategy 175
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Black Friday traffic exposes gaps in observability strategies

Dynatrace

If the mantra in sales is “Always be closing,” the mantra for online retail storefronts is “Always be online.”. Peak loads can overload and crash retailer websites and derail customer interactions. Customer experience has become paramount for retailers, as visitors demand instant responses — especially during times of high volume.

Traffic 191