Remove Blog Remove Monitoring Remove Processing Remove Retail
article thumbnail

Black Friday traffic exposes gaps in observability strategies

Dynatrace

If the mantra in sales is “Always be closing,” the mantra for online retail storefronts is “Always be online.”. Peak loads can overload and crash retailer websites and derail customer interactions. Customer experience has become paramount for retailers, as visitors demand instant responses — especially during times of high volume.

Traffic 188
article thumbnail

How digital experience monitoring helps deliver business observability

Dynatrace

Digital experience monitoring (DEM) allows an organization to optimize customer experiences by taking into account the context surrounding digital experience metrics. What is digital experience monitoring? Primary digital experience monitoring tools.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

What is real user monitoring (RUM)?

Dynatrace

Real user monitoring can help you catch these issues before they impact the bottom line. What is real user monitoring? Real user monitoring (RUM) is a performance monitoring process that collects detailed data about a user’s interaction with an application. How real user monitoring works.

article thumbnail

Pioneering customer-centric pricing models: Decoding ingest-centric vs. answer-centric pricing

Dynatrace

What stands out as an imperative now is the urgent need for vendors to shift their focus back to customers and resist the temptation to capitalize on the growing demand for extensive data management and monitoring in complex IT environments. Ingest and process. A prominent U.S. 1 million in savings.

Retail 233
article thumbnail

Extend business observability: Extract business events from online databases (Part 1)

Dynatrace

But existing business intelligence (BI) tools often lack the broad context, ease of data access, and real-time insights needed to understand and improve customer experience and complex business processes. The key challenges include: Business data is often difficult to access, resulting in fragile data pipelines.

Database 223
article thumbnail

Monitor dynamic application workflows with placeholders and synthetic location context

Dynatrace

Synthetic clickpath monitors are a great way to automatically monitor and benchmark business-critical workflows 24/7. Some common examples of such business-critical workflows include: Sign-up processes. Checking out of a retail site. Synthetic Monitoring improvements for dynamic environments. Dynatrace news.

article thumbnail

How SAP accelerates ServiceNow adoption with Dynatrace

Dynatrace

The continued growth of e-commerce has led to digital transformation moving at unprecedented speeds, as retailers compete for the attention of over 2.1 Retailers are increasingly adopting multicloud strategies to gain the agility required to succeed. billion online shoppers. The rise of cloud complexity. A fully automated future.

Retail 217