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Site reliability done right: 5 SRE best practices that deliver on business objectives

Dynatrace

Mobile retail e-commerce spending in the U. With so many of their transactions occurring online, customers are becoming more demanding, expecting websites and applications to always perform perfectly. Aligning site reliability goals with business objectives Because of this, SRE best practices align objectives with business outcomes.

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What is real user monitoring (RUM)?

Dynatrace

Real user monitoring can help you catch these issues before they impact the bottom line. What is real user monitoring? Real user monitoring (RUM) is a performance monitoring process that collects detailed data about a user’s interaction with an application. How real user monitoring works.

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Black Friday traffic exposes gaps in observability strategies

Dynatrace

If the mantra in sales is “Always be closing,” the mantra for online retail storefronts is “Always be online.”. Peak loads can overload and crash retailer websites and derail customer interactions. Customer experience has become paramount for retailers, as visitors demand instant responses — especially during times of high volume.

Traffic 181
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Pioneering customer-centric pricing models: Decoding ingest-centric vs. answer-centric pricing

Dynatrace

What stands out as an imperative now is the urgent need for vendors to shift their focus back to customers and resist the temptation to capitalize on the growing demand for extensive data management and monitoring in complex IT environments. A prominent U.S. Slow reaction times, in turn, caused failed customer transactions. Transparency.

Retail 226
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Ensure great customer experience on your mobile app by monitoring key user actions

Dynatrace

From their favorite retailer to their favorite restaurant, today’s customers place great value on every interaction they have with a brand. Define and monitor up to 500 key user actions and track historic trends. You can use this feature to monitor key actions with a dedicated dashboard tile and track historic trends.

Mobile 178
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What is FinOps? How to keep cloud spend in check

Dynatrace

FinOps is a cloud financial management philosophy and practice that strives to control the cost of cloud adoption strategies without restricting the scope of cloud resources. FinOps helps engineering, development, finance, and business teams meet critical key performance indicators (KPIs) and fulfill service-level agreements.

Cloud 184
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What is digital transformation? How to transform your business strategy

Dynatrace

Through it all, best practices such as AIOps and DevSecOps have enabled IT teams to efficiently and securely transform. Many organizations — particularly those in the securities and investment services, banking, and retail sectors — have also targeted customer experience enhancements.

Strategy 184