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Pioneering customer-centric pricing models: Decoding ingest-centric vs. answer-centric pricing

Dynatrace

retail giant, initially tied to an ingest-centric pricing vendor, found itself manually curbing costs by limiting daily log ingestion to 3 TB and reducing retention periods. Consequently, the company’s mean time to identify (MTTI) and mean time to resolve (MTTR) during peak retail seasons was too slow. A prominent U.S.

Retail 245
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Black Friday traffic exposes gaps in observability strategies

Dynatrace

If the mantra in sales is “Always be closing,” the mantra for online retail storefronts is “Always be online.”. Peak loads can overload and crash retailer websites and derail customer interactions. Customer experience has become paramount for retailers, as visitors demand instant responses — especially during times of high volume.

Traffic 201
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COVID-19 and Digital Services: An Action Plan for the Unexpected

Dynatrace

While most government agencies and commercial enterprises have digital services in place, the current volume of usage — including traffic to critical employment, health and retail/eCommerce services — has reached levels that many organizations have never seen before or tested against. There are proven strategies for handling this.

Traffic 209
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Performance audit: Lego.com

Speed Curve

We track LEGO.com, along with a handful of other leading ecommerce sites, in our public-facing Retail Benchmarks dashboard , which I encourage you to check out. second mark, the LCP event is prevented from firing for another second. All of the JS files below are requested before the LCP event. Those are already big wins.

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Ensure great customer experience on your mobile app by monitoring key user actions

Dynatrace

From their favorite retailer to their favorite restaurant, today’s customers place great value on every interaction they have with a brand. Once a baseline is violated, Davis correlates it with other observed events and triggers root cause analysis. Dynatrace news.

Mobile 182
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2022 in review: New dashboards, Core Web Vitals enhancements, third-party tracking & more!

Speed Curve

Jumped into in-person events, and were so happy to catch up with some of you at SmashingConf and performance.now() (You can watch videos of my talk about performance budgets and Andy Davies' talk about third parties.). Expanded our test agent locations to bring you even more places to test from worldwide. Expanded Industry Speed Benchmarks.

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2021 in review: It was a big year!

Speed Curve

We've made LCP events easy to spot by highlighting them in your Vitals dashboard, your test details, and your Sites dashboard, where you'll also see how key metrics are trending over time. Performance Culture Best Practices. Web Performance for Retailers. RUM Live dashboard. Performance Budgets 101. SpeedCurve recipes.

Retail 52