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Five best practices to get the most out of customer experience analytics

Dynatrace

Customer experience analytics best practices As organizations establish or advance their customer experience analytics strategy and tools, the following five best practices can help maximize the benefits of these analytics. The data should cover both quantitative metrics (e.g., surveys and reviews).

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Solving CLS Issues In A Next.js-Powered E-Commerce Website (Case Study)

Smashing Magazine

Powered E-Commerce Website (Case Study). Powered E-Commerce Website (Case Study). There are many key performance indicators (KPI) that measure different points during the lifecycle of the web page (such as TTFB, domInteractive and onload ), but these metrics don’t reflect how the end-user experiences the page.

Website 105
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Google's New Book: The Site Reliability Workbook

High Scalability

SLO Engineering Case Studies. Configuration Design and Best Practices. What makes this book a tour de force are all the examples and case studies. In Chapter 3— SLO Engineering Case Studies —Evernote and The Home Depot tell the story of their journey into SRE. Implementing SLOs.

Google 186
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Creating a seamless end user experience with an AIOps platform approach to DEM

Dynatrace

65% of businesses report that 40% of their customers now engage with them through mobile devices , and 70% of digital businesses will require IT and Ops to report digital metrics by 2025. Case study: The value of DEM for Vitality. In practice, error data tells companies where to prioritize their efforts.

Mobile 166
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An Opinionated Guide to Performance Budgets

Speed Curve

Web pages are unbelievably complex, and there are hundreds of different metrics available to track. A performance budget is a threshold that you apply to the metrics you care about the most. This is when you run into three important questions: Which metrics should you focus on? Which metrics should you focus on?

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Are your JavaScript long tasks frustrating users?

Speed Curve

New JavaScript CPU metrics. Track CPU metrics in your first and third parties. For those three new metrics, you not only get them for the full page load, but you also get them split out by first-party or third-party attribution, so you know exactly where the responsibility for a janky page lies. Total Blocking Time.

Metrics 77
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Getting started with web performance? Here's what you need to focus on.

Speed Curve

A while back, our friends at Shopify published this great case study , showing how they optimized one of their newer themes from the ground up – and how they worked to keep it fast. Keep reading to learn how you can apply these best practices to your own site and give your pages a speed boost.