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Customer expectations for retail: Beyond digital experience

Dynatrace

This is typically the first thing that comes to mind for IT professionals working in the retail industry when evaluating holiday readiness. CEOs of hybrid retailers prioritize e-commerce growth over in-store shopping, investing heavily in their online storefronts. That lesson remains important. Multi-channel logistics.

Retail 205
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Enhancing Azure data analytics and Azure observability with Dynatrace Grail

Dynatrace

Azure observability and Azure data analytics are critical requirements amid the deluge of data in Azure cloud computing environments. As digital transformation accelerates and more organizations are migrating workloads to Azure and other cloud environments, they need observability and data analytics capabilities that can keep pace.

Azure 182
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What is log analytics? How a modern observability approach provides critical business insight

Dynatrace

What is log analytics? Log analytics is the process of viewing, interpreting, and querying log data so developers and IT teams can quickly detect and resolve application and system issues. In what follows, we explore log analytics benefits and challenges, as well as a modern observability approach to log analytics.

Analytics 217
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What is log analytics? How a modern observability approach provides critical business insight

Dynatrace

What is log analytics? Log analytics is the process of viewing, interpreting, and querying log data so developers and IT teams can quickly detect and resolve application and system issues. In what follows, we explore log analytics benefits and challenges, as well as a modern observability approach to log analytics.

Analytics 183
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Improving customer experience with business process monitoring

Dynatrace

Business processes are important because they improve the efficiency, consistency, and quality of the business outcome. Business process monitoring helps organizations: Increase efficiency by identifying and addressing bottlenecks or inefficiencies that may slow down a business process. Reduce costs.

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Pioneering customer-centric pricing models: Decoding ingest-centric vs. answer-centric pricing

Dynatrace

retail giant, initially tied to an ingest-centric pricing vendor, found itself manually curbing costs by limiting daily log ingestion to 3 TB and reducing retention periods. Consequently, the company’s mean time to identify (MTTI) and mean time to resolve (MTTR) during peak retail seasons was too slow. Enhanced code-level visibility.

Retail 239
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Black Friday traffic exposes gaps in observability strategies

Dynatrace

If the mantra in sales is “Always be closing,” the mantra for online retail storefronts is “Always be online.”. Peak loads can overload and crash retailer websites and derail customer interactions. Customer experience has become paramount for retailers, as visitors demand instant responses — especially during times of high volume.

Traffic 194