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Business observability and the travel and hospitality industry: a key to successful recovery

Dynatrace

The rental car : Preferring the privacy of a rental car over public transportation or Uber, I reserved a car for a short city vacation. Which experience am I most likely to share, with friends or on social media? The next morning, the call center’s automated attendant referred me to email for assistance. BizOps maturity.

Airlines 214
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Business observability and the travel and hospitality industry: a key to successful recovery

Dynatrace

The rental car : Preferring the privacy of a rental car over public transportation or Uber, I reserved a car for a short city vacation. Which experience am I most likely to share, with friends or on social media? The next morning, the call center’s automated attendant referred me to email for assistance. BizOps maturity.

Airlines 181
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Top 9 web development trends to expect in 2022

Enprowess

More customer Engagement : Chatbots communicate instantaneously with your website visitors and social media followers. Easy Development : Make development easier by replacing navigational website elements. It can give suggestions based on customers’ queries and suggest several tips to customers time-to-time.

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Utilities, Strategic Investments, and the CIO

The Agile Manager

The advent of mobile and social media allow firms to interact more directly, more frequently and more intimately with customers than ever. The trend is likely to spread as industries from commercial farming to transportation become dominated by software. That shift to software means the split may prove durable.

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What I Read in 2017

Tim Kadlec

I spent a lot less time this year on social media. Mostly this was a conscious decision—the firehose that social media provides wasn’t doing my brain (or mood) any favors. So I dialed it back.

BioTech 45
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You should.

The Agile Manager

The dot-com era (followed by mobile, and shortly thereafter by social media) ushered in changes in corporate customer and —> employee interactions. Consider what was happening in home meals and transportation and the like 5 years ago: this is coming for your industry, so you better get in the game.

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Front-End Performance Checklist 2019 [PDF, Apple Pages, MS Word]

Smashing Magazine

the enriched, full experience) and the extras (assets that aren’t absolutely required and can be lazy-loaded, such as web fonts, unnecessary styles, carousel scripts, video players, social media buttons, large images). Define the basic core experience for legacy browsers (i.e. Testing And Monitoring.