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How digital experience monitoring helps deliver business observability

Dynatrace

Fast, consistent application delivery creates a positive user experience that can ultimately drive customer loyalty and improve business metrics like conversion rate and user retention. Expanding on the traditional observability pillars of metrics, logs, and traces, DEM collects user experience data to complete the end-to-end picture.

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To understand the risks posed by AI, follow the money

O'Reilly

The problems fostered by social media, search, and recommendation algorithms was never an engineering issue, but one of financial incentives (of profit growth) not aligning with algorithms’ safe, effective, and equitable deployment. User preferences were downgraded in algorithmic importance in favour of more profitable content.

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First Interactive Metrics Add New Dimensions To User Experience Data (9 min read)

Rigor

Visual Metrics Alone Paint Only Half The Picture. Existing metrics like DOM Content Loaded and Onload Time are giving way to user-centric metrics such as visual timings and user timings. Interactivity metrics can provide insight and uncover blind spots not yet realized and are a valuable addition to your metrics arsenal.

Metrics 40
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First Interactive Metrics Add New Dimensions To User Experience Data (9 min read)

Rigor

Visual Metrics Alone Paint Only Half The Picture. Existing metrics like DOM Content Loaded and Onload Time are giving way to user-centric metrics such as visual timings and user timings. Interactivity metrics can provide insight and uncover blind spots not yet realized and are a valuable addition to your metrics arsenal.

Metrics 40
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Understanding the Importance of 5 Nines Availability

IO River

determining a business's value to its clients, the level of service it provides is often a key metric. one of the world's largest online retailers, Amazon relies heavily on its website and digital infrastructure to facilitate sales and generate revenue. In 2013, Amazon experienced a brief outage that lasted approximately 30 minutes.

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Understanding the Importance of 5 Nines Availability

IO River

determining a business's value to its clients, the level of service it provides is often a key metric. one of the world's largest online retailers, Amazon relies heavily on its website and digital infrastructure to facilitate sales and generate revenue. In 2013, Amazon experienced a brief outage that lasted approximately 30 minutes.

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The Fine Line Between "Stretch Role" and "Unqualified", Part II: The Growth Mask

The Agile Manager

Because there is little history of tracking these types of metrics in business, it isn't clear how they truly relate to the long-term valuation of a business. By comparison, well established businesses in industries like air travel or retail banking are expected to be predictable.