article thumbnail

2023 Black Friday and Cyber Monday retail and e-commerce IT performance observations

Dynatrace

Over the years, I have watched and written about online retail and e-commerce IT performance. What I have seen is a maturing of the online retail channels when it comes to delivering customer experiences. This year we saw few, if any, major issues with online retailers. This is where many retailers have matured over the years.

Retail 222
article thumbnail

Ensure great customer experience on your mobile app by monitoring key user actions

Dynatrace

From their favorite retailer to their favorite restaurant, today’s customers place great value on every interaction they have with a brand. Overall statistics like the number of users, user sessions, or the crash rate definitely are a good starting point. Define and monitor up to 500 key user actions and track historic trends.

Mobile 180
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

How multicloud observability boosts cloud performance at Tractor Supply Co.

Dynatrace

Rural lifestyle retail giant Tractor Supply Co. Rural lifestyle retail giant Tractor Supply Co. discussed the 85-year-old retailer’s cloud migration journey and the importance of multicloud observability at Dynatrace Perform 2023. “We monitor all services that produce metrics in the top three clouds,” he said.

Cloud 173
article thumbnail

The value of business events: How IT can increase business agility

Dynatrace

It’s an important distinction; many business use cases won’t tolerate sampling or other resource-conservation approaches common to operational monitoring. Business events capture business data from anywhere; they can come from OneAgent, from real-user monitoring (RUM) sessions, from log files, or from external tools and data sources.

Analytics 229
article thumbnail

Conducting log analysis with an observability platform and full data context

Dynatrace

With more automated approaches to log monitoring and log analysis, however, organizations can gain visibility into their applications and infrastructure efficiently and with greater precision—even as cloud environments grow.

Analytics 189
article thumbnail

Cumulative Layout Shift: What it measures, when it works (and doesn't), and how to use it

Speed Curve

Back in May, we shared that SpeedCurve supports Google's Core Web Vitals in both our synthetic monitoring and LUX real user monitoring tools. Fortunately, we have the ability to do both those things in synthetic and real user monitoring (RUM). It's definitely worth a read.). What does a poor CLS score look like?

Retail 82
article thumbnail

Ten years of page bloat: What have we learned?

Speed Curve

And if that already wasn’t enough, the number of images on a page has been linked to lower conversion rates on retail sites. Having said that, looking at data over the past ten years, it's safe to make the observation that pages are definitely trending bigger. We need to monitor our pages consistently over time.

Mobile 145