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Customer expectations for retail: Beyond digital experience

Dynatrace

This is typically the first thing that comes to mind for IT professionals working in the retail industry when evaluating holiday readiness. CEOs of hybrid retailers prioritize e-commerce growth over in-store shopping, investing heavily in their online storefronts. Technology to the rescue? That lesson remains important.

Retail 198
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Black Friday traffic exposes gaps in observability strategies

Dynatrace

What’s the problem with Black Friday traffic? If the mantra in sales is “Always be closing,” the mantra for online retail storefronts is “Always be online.”. As Alois Reitbauer, chief technology strategist at Dynatrace, noted in 2020, organizations shouldn’t be caught off guard during Black Friday and other high-volume times.

Traffic 188
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Digital transformation strategies: Success stories from three digital transformation journeys

Dynatrace

Organizations in every industry are engaged in some form of digital transformation, integrating technology into all areas of the business. Digital tools and technologies provide a more efficient way of doing things. However, digital transformation requires significant investment in technology infrastructure and processes.

Strategy 172
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Observations on the Importance of Cloud-based Analytics

All Things Distributed

AWS is enabling innovations in areas such as healthcare, automotive, life sciences, retail, media, energy, robotics that it is mind boggling and humbling. This technology is already being used in places like Prague and in suburbs of London. Video is analyzed to help stores understand traffic patterns.

Analytics 135
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Listen

The Agile Manager

Yet it isn’t the tech that disrupts, it’s socio-economic change that creates conditions that a technology can exploit. Is brick-and-mortar retail dead? One way its retail bank makes money by converting deposits into loans. Tech isn’t the catalyst , but it can be the beneficiary. Are cities dead? Is cash dead?

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Innovation Exhaustion

The Agile Manager

." -- Ned Flanders' mom, "The Simpsons", season 8 episode 8: Hurricane Neddy We're constantly being told by the popular business press that we live in an "ideas economy," where survival is a function of disruption because consumer behaviors and emerging technologies are conspiring to obsolete the economics of established businesses.