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COVID-19 and Digital Services: An Action Plan for the Unexpected

Dynatrace

While most government agencies and commercial enterprises have digital services in place, the current volume of usage — including traffic to critical employment, health and retail/eCommerce services — has reached levels that many organizations have never seen before or tested against. Documentation is good.

Traffic 206
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The Rise of ESRI Application Developers: Leveraging GIS Technology for Enhanced Decision-Making

Tech News Gather

Additionally, the ESRI Developer Network (EDN) offers access to documentation, sample code, forums, and technical support, fostering a collaborative community for knowledge exchange.

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Quality Begins Where the User Journey Ends

Apica

For the purpose of this series, we’re talking about digital user journeys, which flow through software and infrastructure rather than through people in the field or at service desks. Intellyx retains editorial control over the content of this document. What constitutes a user journey? ©2022 Intellyx LLC.

Retail 52
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What is real user monitoring (RUM)?

Dynatrace

Real user monitoring can help you catch these issues before they impact the bottom line. What is real user monitoring? Real user monitoring (RUM) is a performance monitoring process that collects detailed data about a user’s interaction with an application. Real user monitoring collects data on a variety of metrics.

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Black Friday traffic exposes gaps in observability strategies

Dynatrace

If the mantra in sales is “Always be closing,” the mantra for online retail storefronts is “Always be online.”. Peak loads can overload and crash retailer websites and derail customer interactions. Customer experience has become paramount for retailers, as visitors demand instant responses — especially during times of high volume.

Traffic 192
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Conducting log analysis with an observability platform and full data context

Dynatrace

With more automated approaches to log monitoring and log analysis, however, organizations can gain visibility into their applications and infrastructure efficiently and with greater precision—even as cloud environments grow. Logs are automatically produced and time-stamped documentation of events relevant to cloud architectures.

Analytics 187