Remove Airlines Remove Software Remove Strategy Remove Virtualization
article thumbnail

Reinvention Risk Trade

The Agile Manager

Southwest Airlines has made headlines in recent days for all the wrong reasons: bad weather impacted air travel, which required Southwest to adjust plane and crew schedules. System fragility and key person risk may make the status quo highly unattractive, but software development has long track record of cost overruns and failure.

article thumbnail

Understanding the Importance of 5 Nines Availability

IO River

This interruption caused customer discontent, inconvenience, and a major loss of trust in the airline's capacity to provide dependable services.Revenue GenerationDowntime wreaks havoc on a business, affecting revenue, transactions, and customer engagement.

article thumbnail

Understanding the Importance of 5 Nines Availability

IO River

This interruption caused customer discontent, inconvenience, and a major loss of trust in the airline's capacity to provide dependable services.Revenue GenerationDowntime wreaks havoc on a business, affecting revenue, transactions, and customer engagement.