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Customer expectations for retail: Beyond digital experience

Dynatrace

This is typically the first thing that comes to mind for IT professionals working in the retail industry when evaluating holiday readiness. CEOs of hybrid retailers prioritize e-commerce growth over in-store shopping, investing heavily in their online storefronts. That lesson remains important. Technology to the rescue?

Retail 202
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Black Friday traffic exposes gaps in observability strategies

Dynatrace

What’s the problem with Black Friday traffic? If the mantra in sales is “Always be closing,” the mantra for online retail storefronts is “Always be online.”. in 2020, ecommerce grew 14.2% in 2021. Why Black Friday traffic threatens customer experience. Dynatrace news. In the U.S.,

Traffic 191
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Digital transformation strategies: Success stories from three digital transformation journeys

Dynatrace

Digital transformation strategies are fundamentally changing how organizations operate and deliver value to customers. A comprehensive digital transformation strategy can help organizations better understand the market, reach customers more effectively, and respond to changing demand more quickly. Competitive advantage. federal agency.

Strategy 175
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Dynatrace observability for e-commerce helps SAP deliver a record holiday shopping season

Dynatrace

As e-commerce experiences become more sophisticated and we all rely on them more and more, observability for e-commerce applications and the clouds they run on has become more critical than ever to retailers’ success. You can see the traffic reaching each milestone of an online shopping journey.

Retail 242