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Digital first, and always: Five critical metrics for measuring customer experience at federal agencies

Dynatrace

The five key metrics to improve customer satisfaction To help turn this around, Dynatrace makes available its unified observability platform, which captures all CX interactions and transactions in an automated, intelligent manner – including user session replays. When combined, key metrics will generate an accurate CX index score.

Metrics 220
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What is distributed tracing and why does it matter?

Dynatrace

As legacy monolithic applications give way to more nimble and portable services, the tools once used to monitor their performance are unable to serve the complex cloud-native architectures that now host them. The goal of monitoring is to enable data-driven decision-making. Where traditional methods struggle.

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What is distributed tracing and why does it matter?

Dynatrace

As legacy monolithic applications give way to more nimble and portable services, the tools once used to monitor their performance are unable to serve the complex cloud-native architectures that now host them. The goal of monitoring is to enable data-driven decision-making. Where traditional methods struggle.

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The Performance Golden Rule Revisited

Tim Kadlec

Revisiting the golden rule Way back in 2006, Tenni Theurer first wrote about the 80 / 20 rule as it applied web performance. Among 50,000 websites the HTTP Archive was monitoring at the time, 87% of the time was spent on the frontend and 13% on the backend. I was curious, so I figured I would oblige.

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Dynatrace PurePath 4 integrates OpenTelemetry and the latest cloud-native technologies and provides analytics and AI at scale

Dynatrace

Methods include the observability capabilities of the platforms their applications run on; monitoring tools, OpenTelemetry, OpenTracing, OpenMonitor, OpenCensus, Jaeger, Zipkin, Log, CloudWatch, and more. In 2006, Dynatrace released the first production-ready solution for distributed tracing with code-level insights.

Analytics 159
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Why Waits Alone Are Not Enough

SQL Performance

The queues component of our methodology comes from Performance Monitor counters, which provide a view of system performance from a resource standpoint.". When used in combination with resource metrics, waits can be valuable for assessing certain performance characteristics of the workload and aid in steering tuning efforts.

Tuning 115
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Proposal for a Realtime Carbon Footprint Standard

Adrian Cockcroft

This proposal seeks to define a standard for real-time carbon and energy data as time-series data that would be accessed alongside and synchronized with the existing throughput, utilization and latency metrics that are provided for the components and applications in computing environments.

Energy 52