Innovation Programming Retail Small Business 
The Agile Manager
MAY 31, 2020
A small merchant wanting to do more business digitally didn't have the balance sheet to finance development of digital capabilities, let alone drive consumer behavior change to use those capabilities. In some cases, such as Lloyds and RBS in the UK, it was outright government ownership.
O'Reilly
FEBRUARY 20, 2024
We believe that using AI to create new products, while always keeping our responsibilities in mind, will generate more income for our talent pool—and that sticking to “business as usual,” the products that have worked in the past, isn’t to anyone’s advantage. Innovation in any technology, including training, entails risk.
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