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Customer expectations for retail: Beyond digital experience

Dynatrace

This is typically the first thing that comes to mind for IT professionals working in the retail industry when evaluating holiday readiness. CEOs of hybrid retailers prioritize e-commerce growth over in-store shopping, investing heavily in their online storefronts. That lesson remains important. Multi-channel logistics.

Retail 198
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Black Friday traffic exposes gaps in observability strategies

Dynatrace

What’s the problem with Black Friday traffic? If the mantra in sales is “Always be closing,” the mantra for online retail storefronts is “Always be online.”. Why Black Friday traffic threatens customer experience. Peak loads can overload and crash retailer websites and derail customer interactions. Dynatrace news.

Traffic 188
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Digital transformation strategies: Success stories from three digital transformation journeys

Dynatrace

Best Buy is designing its journey to cut through the noise of its multicloud and multi-tool environments to immediately pinpoint the root causes of issues during peak traffic loads. With Dynatrace Application Security , VA was able to immediately detect whether the vulnerability was present in any of its systems. federal agency.

Strategy 172
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Observations on the Importance of Cloud-based Analytics

All Things Distributed

Cloud computing is enabling amazing new innovations both in consumer and enterprise products, as it became the new normal for organizations of all sizes. AWS is enabling innovations in areas such as healthcare, automotive, life sciences, retail, media, energy, robotics that it is mind boggling and humbling.

Analytics 135
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Listen

The Agile Manager

Not to mention, the acceleration of innovation - a WSJ article recently cited a McKinsey study that had suggested 10 years of innovation was compressed into a 3 month window - has created opportunities that were not practical just a year ago. Is brick-and-mortar retail dead? Are cities dead? Is cash dead? These are less useful.

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Innovation Exhaustion

The Agile Manager

There are plenty of examples - music publishing, mass-market retailing, local transportation - where new entrants have left a wake of creative destruction in their path. But even Amazon is showing signs of innovation fatigue. Innovation and productivity from disruptive ideas, while still present, will fall short of potential.