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User-centric Metrics Matter to Ecommerce. Start with These Five.

Rigor

Reading Time: 8 minutes Whether your ecommerce business is 100% online or you supplement with bricks and mortar, your website is a critical revenue driver. Additionally, teams are measuring and tracking key business metrics – conversion rates, cart abandonment rates, customer lifetime value, revenue by traffic source, and so on.

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COVID-19 and Digital Services: An Action Plan for the Unexpected

Dynatrace

While most government agencies and commercial enterprises have digital services in place, the current volume of usage — including traffic to critical employment, health and retail/eCommerce services — has reached levels that many organizations have never seen before or tested against.

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Black Friday traffic exposes gaps in observability strategies

Dynatrace

What’s the problem with Black Friday traffic? But that’s difficult when Black Friday traffic brings overwhelming and unpredictable peak loads to retailer websites and exposes the weakest points in a company’s infrastructure, threatening application performance and user experience. in 2020, ecommerce grew 14.2% in 2021.

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The Best In Performance Interview Series – Episode #4: Recap with Rich Howard

Rigor

Howard sat down with Rigor’s CTO Billy Hoffman to discuss best practices for holiday and peak-load readiness from a user experience and web performance perspective. Q: How can a business start thinking practically about readiness for peak-load events? “All of this combined really saved the day,” he says. .

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10 Steps to Prepare Your Website for High-Load Days: Are You Ready for Black Friday?

Rigor

It’s about ensuring that your front-end is also working perfectly, that your site can deliver a delightful experience to your users or customers, and that it is functional – even when it’s experiencing up to seven or more times the typical traffic load. Traffic patterns outside of normal [RUM or Analytics].

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Front-End Performance Checklist 2021

Smashing Magazine

CrUX generates an overview of performance distributions over time, with traffic collected from Google Chrome users. But account for the different types and usage behaviors of your customers (which Tobias Baldauf called cadence and cohorts ), along with bot traffic and seasonality effects. You can create your own on Chrome UX Dashboard.