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Five best practices to get the most out of customer experience analytics

Dynatrace

What is customer experience analytics: Fostering data-driven decision making In today’s customer-centric business landscape, understanding customer behavior and preferences is crucial for success. Use advanced analytics techniques Customer experience analytics goes beyond basic reporting. surveys and reviews).

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Don’t Sink Your Website With Third Parties

Smashing Magazine

Don’t Sink Your Website With Third Parties. Don’t Sink Your Website With Third Parties. You’ve spent months putting together a great website design, crowd-pleasing content, and a business plan to bring it all together. Your website may be using more third-party services than you realize. Ken Harker.

Website 131
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10 Steps to Prepare Your Website for High-Load Days: Are You Ready for Black Friday?

Rigor

Case studies abound. According to Rich Howard, CEO of Optimal, a business dedicated to optimizing websites and mobile apps , there are ten steps your business can take now to start preparing your website or web application for the upcoming holiday season. Traffic patterns outside of normal [RUM or Analytics].

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Google PageSpeed Insights - Scoring 100/100 with WordPress

KeyCDN

Running speed tests with tools like Google PageSpeed Insights , WebPageTest , or KeyCDN’s Website Speed Test are always a good way to help gauge your website’s performance. According to Google, the best practice for a website’s speed is to keep it under 3 seconds load time.

Google 103
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Performance Game Changer: Browser Back/Forward Cache

Smashing Magazine

Ensuring your website caches most of its assets for future uses has long been touted as essential for web performance. The Smashing team has done a lot to make a fast website, so even a fresh load (though this experiment may not be a completely fresh load if you came to this article from the home page). Here’s an experiment for you.

Cache 91
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How We Optimized Performance To Serve A Global Audience

Smashing Magazine

As the world’s leading search engine, Google is committed to delivering the best possible search results to its users. This commitment involves prioritizing websites that offer not only relevant content but also an excellent user experience. Each stage has its unique challenges and potential pitfalls, as other case studies show.

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Front-End Performance Checklist 2021

Smashing Magazine

This guide has been kindly supported by our friends at LogRocket , a service that combines frontend performance monitoring , session replay, and product analytics to help you build better customer experiences. Study common complaints coming into customer service and sales team, study analytics for high bounce rates and conversion drops.