Dynatrace

NOVEMBER 30, 2023

Over the years, I have watched and written about online retail and e-commerce IT performance. What I have seen is a maturing of the online retail channels when it comes to delivering customer experiences. This year we saw few, if any, major issues with online retailers. This is where many retailers have matured over the years.

Retail 217

Retail Social Media Performance Benchmarking 217

Dynatrace

APRIL 26, 2022

Digital experience monitoring is the practice of using tools and technologies to gather and evaluate metrics as a customer navigates an application to determine the quality of a user’s interaction with its digital touchpoints. What is digital experience monitoring? Endpoint monitoring (EM).

Monitoring 200

Monitoring Social Media IoT Metrics 200

IO River

NOVEMBER 2, 2023

In an age where mainly all services that businesses provide their customers run on computing technology, it is crucial that companies understand the importance of providing reliable access to their systems.In Negative experiences can swiftly spread through social media and other platforms, worsening the impact on the brand's image.

Availability 52

Availability Social Media Traffic Games 52

IO River

NOVEMBER 2, 2023

In an age where mainly all services that businesses provide their customers run on computing technology, it is crucial that companies understand the importance of providing reliable access to their systems.In Negative experiences can swiftly spread through social media and other platforms, worsening the impact on the brand's image.

Availability 52

Availability Social Media Traffic Games 52