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Customer expectations for retail: Beyond digital experience

Dynatrace

This is typically the first thing that comes to mind for IT professionals working in the retail industry when evaluating holiday readiness. CEOs of hybrid retailers prioritize e-commerce growth over in-store shopping, investing heavily in their online storefronts. That lesson remains important. Multi-channel logistics.

Retail 202
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Black Friday traffic exposes gaps in observability strategies

Dynatrace

What’s the problem with Black Friday traffic? If the mantra in sales is “Always be closing,” the mantra for online retail storefronts is “Always be online.”. Why Black Friday traffic threatens customer experience. Peak loads can overload and crash retailer websites and derail customer interactions. Dynatrace news.

Traffic 192
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Observations on the Importance of Cloud-based Analytics

All Things Distributed

Cloud computing is enabling amazing new innovations both in consumer and enterprise products, as it became the new normal for organizations of all sizes. AWS is enabling innovations in areas such as healthcare, automotive, life sciences, retail, media, energy, robotics that it is mind boggling and humbling.

Analytics 135
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Digital transformation strategies: Success stories from three digital transformation journeys

Dynatrace

Some of the benefits organizations seek from digital transformation journeys include the following: Increased DevOps automation and efficiency. Digital tools and technologies provide a more efficient way of doing things. Previously, they had 12 tools with different traffic thresholds. Improved customer experience.

Strategy 175
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Innovation Exhaustion

The Agile Manager

There are plenty of examples - music publishing, mass-market retailing, local transportation - where new entrants have left a wake of creative destruction in their path. But even Amazon is showing signs of innovation fatigue. Innovation and productivity from disruptive ideas, while still present, will fall short of potential.

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10 Lessons from 10 Years of Amazon Web Services

All Things Distributed

This was a lesson we had already learned from our experiences with Amazon retail, but it became even more important for AWS’s API-centric business. AWS has come to support many different workloads; from high-volume transaction processing to video transcoding at scale, from high-performance parallel computing to massive web site traffic.

AWS 144