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Lessons learned from enterprise service-level objective management

Dynatrace

To ensure their global service levels, they fully embraced the best practices outlined in Google’s SRE handbook , called the “Four Golden Signals,” to standardize what they show on their SRE dashboards. These four dimensions apply to any layer in the technical stack, such as front-end, databases, and external services.

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Tutorial: Guide to automated SRE-driven performance engineering

Dynatrace

While Google’s SRE Handbook mostly focuses on the production use case for SLIs/SLOs, Keptn is “Shifting-Left” this approach and using SLIs/SLOs to enforce Quality Gates as part of your progressive delivery process. Please note – there is no need to restart your database servers.

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What Is Hyperautomation?

O'Reilly

However, one thing should be obvious: to fill a prescription, you need to access many different kinds of data, in many different databases. Never assume that most businesses are well run, and that they represent some sort of “best practice.” Some of these data sources will be owned by the pharmacy; others aren’t.

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