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Lessons learned from enterprise service-level objective management

Dynatrace

Organizations have multiple stakeholders and almost always have different teams that set up monitoring, operate systems, and develop new functionality. The monitoring team set up the dashboard, so who owns violations? These four dimensions apply to any layer in the technical stack, such as front-end, databases, and external services.

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Tutorial: Guide to automated SRE-driven performance engineering

Dynatrace

While Google’s SRE Handbook mostly focuses on the production use case for SLIs/SLOs, Keptn is “Shifting-Left” this approach and using SLIs/SLOs to enforce Quality Gates as part of your progressive delivery process. This will enable deep monitoring of those Java,NET, Node, processes as well as your web servers.

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What Is Hyperautomation?

O'Reilly

However, one thing should be obvious: to fill a prescription, you need to access many different kinds of data, in many different databases. Never assume that most businesses are well run, and that they represent some sort of “best practice.” Some of these data sources will be owned by the pharmacy; others aren’t.

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