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Six causes of major software outages–And how to avoid them

Dynatrace

From business operations to personal communication, the reliance on software and cloud infrastructure is only increasing. Employee training in cybersecurity best practices and maintaining up-to-date software and systems are also crucial. Outages can disrupt services, cause financial losses, and damage brand reputations.

Software 271
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Pioneering customer-centric pricing models: Decoding ingest-centric vs. answer-centric pricing

Dynatrace

retail giant, initially tied to an ingest-centric pricing vendor, found itself manually curbing costs by limiting daily log ingestion to 3 TB and reducing retention periods. Consequently, the company’s mean time to identify (MTTI) and mean time to resolve (MTTR) during peak retail seasons was too slow. A prominent U.S. Transparency.

Retail 255
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Black Friday traffic exposes gaps in observability strategies

Dynatrace

If the mantra in sales is “Always be closing,” the mantra for online retail storefronts is “Always be online.”. Peak loads can overload and crash retailer websites and derail customer interactions. Customer experience has become paramount for retailers, as visitors demand instant responses — especially during times of high volume.

Traffic 216
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Understanding the Importance of 5 Nines Availability

IO River

one of the world's largest online retailers, Amazon relies heavily on its website and digital infrastructure to facilitate sales and generate revenue. By investing in robust infrastructure and implementing a multi-CDN strategy, Netflix ensures the high availability of its streaming service across various devices and regions.

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Understanding the Importance of 5 Nines Availability

IO River

one of the world's largest online retailers, Amazon relies heavily on its website and digital infrastructure to facilitate sales and generate revenue. By investing in robust infrastructure and implementing a multi-CDN strategy, Netflix ensures the high availability of its streaming service across various devices and regions.

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We’re ready for the holidays, are you?

Dynatrace

For most retail customers, this weekend marks one of the busiest times of the year. While many have been and continue to load test their applications and infrastructure to ensure stability, others are readying their sites for holiday promotions and new offers. Wait, what does this have to do with Dynatrace?

Retail 40