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Five questions with Forrester Analyst: The state of the UK Retail landscape

Dynatrace

For retail, in particular, the crisis has forced many to accelerate the execution of strategic plans for digital customer experience and operational excellence. Consumers may be more likely to interact more “digitally” with brands going forward, and online sales are expected to make up a greater proportion of overall retail sales.

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Frictionless retail: A pandemic imperative for IT

Dynatrace

For most who work in the retail sector, the pandemic has been an unwelcome test of our ability to cope with disruption. In eight months, retailers offering curbside pickup increased from 7% to 44%, reflecting rapidly changing consumer preferences. Let’s illustrate a simple use case for a retail outlet. Dynatrace news.

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What is real user monitoring (RUM)?

Dynatrace

Real user monitoring collects data on a variety of metrics. For example, data collected on load actions can include navigation start, request start, and speed index metrics. Real user monitoring works by injecting code into an application to capture metrics while the application is in use. Watch webinar now!