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2023 Black Friday and Cyber Monday retail and e-commerce IT performance observations

Dynatrace

Social media was relatively quiet, and as always, the Dynatrace Insights team was benchmarking key retailer home pages from mobile and desktop perspectives. This had the effect of dramatically speeding up its performance and reducing support costs. To learn more, download our Business Events handbook.

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What We Learned Auditing Sophisticated AI for Bias

O'Reilly

The internal control questionnaire in the Office of the Comptroller of the Currency’s MRM Handbook (starting pg. When that data is used to train an AI system, that system can replicate our bad behavior with speed and scale. Unfortunately, that’s just one of many mechanisms by which bias sneaks into AI systems.