Enhancing ITIL Incident Management and the Customer Experience: Integrating ServiceNow with Atlassian Jira and Microsoft Azure DevOps
Tasktop
JANUARY 13, 2021
Tasktop integrated the organization’s ITSM tool— ServiceNow —to its Agile development tools— Atlassian Jira and Microsoft Azure DevOps —to optimize its ability to resolve users’ problems faster across all systems. Some teams use Jira, and others use Azure DevOps depending on the product value stream.
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