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The Management Revolution that Never Happened

The Agile Manager

The shift from manufacturing jobs to service jobs was supposed to give rise to networks of independent knowledge workers collaborating to achieve business outcomes. If we're going to have organizations of networked information workers, we have to embrace a different metaphor: the organization as a brain. What happened?

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Lost Productivity or Found Hyperefficiency?

The Agile Manager

In particular, they cite the lack of breakthrough technologies - e.g, Algorithms are cheaper than humans and can be networked to perform complex collections of tasks at a speed, and subsequently a scale, that humans cannot achieve. By traditional economic measures, things do not appear to be getting much better.

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