Remove news digital-experience-and-citizen-trust
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Pivoting to a total experience strategy: A necessity for governments today

Dynatrace

Today, citizens are no longer passive recipients of government services, but rather active participants in a digital age. Citizens need seamless digital experiences, which is why the concept of a total experience (TX) strategy is gaining traction among government institutions.

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How zero trust architecture can improve government user experiences

Dynatrace

Dynatrace news. As federal agencies implement zero trust (ZT) as directed by the White House “Executive Order on Improving the Nation’s Cybersecurity,” there’s growing concern that zero trust architecture and great user experiences can’t coexist. Can zero trust architecture actually improve user experiences?

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Public sector predictions for 2024: How AI regulation and other emerging trends will shape the year ahead

Dynatrace

With a new year now in full swing, industry watchers are preparing their predictions for 2024. And they expect a new set of challenges and opportunities will emerge for the public sector market. In 2024, we expect to see several new developments in AI regulation, with a focus on ensuring the security of AI innovations.