Dynatrace

NOVEMBER 30, 2023

Over the years, I have watched and written about online retail and e-commerce IT performance. What I have seen is a maturing of the online retail channels when it comes to delivering customer experiences. This year we saw few, if any, major issues with online retailers. This is where many retailers have matured over the years.

Retail 217

Retail Social Media Performance Benchmarking 217

Dynatrace

APRIL 26, 2022

Digital experience monitoring (DEM) allows an organization to optimize customer experiences by taking into account the context surrounding digital experience metrics. What is digital experience monitoring? Primary digital experience monitoring tools.

Monitoring 200

Monitoring Social Media IoT Metrics 200

IO River

NOVEMBER 2, 2023

one of the world's largest online retailers, Amazon relies heavily on its website and digital infrastructure to facilitate sales and generate revenue. Negative experiences can swiftly spread through social media and other platforms, worsening the impact on the brand's image.

Availability 52

Availability Social Media Traffic Games 52

IO River

NOVEMBER 2, 2023

one of the world's largest online retailers, Amazon relies heavily on its website and digital infrastructure to facilitate sales and generate revenue. Negative experiences can swiftly spread through social media and other platforms, worsening the impact on the brand's image.

Availability 52

Availability Social Media Traffic Games 52