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Implementing service-level objectives to improve software quality

Dynatrace

SLOs enable DevOps teams to predict problems before they occur and especially before they affect customer experience. According to Google’s SRE handbook , best practices, there are “ Four Golden Signals ” we can convert into four SLOs for services: reliability, latency, availability, and saturation.

Software 269
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Site reliability done right: 5 SRE best practices that deliver on business objectives

Dynatrace

That’s why good communication between SREs and DevOps teams is important. At the lowest level, SLIs provide a view of service availability, latency, performance, and capacity across systems. The result is safer, more secure releases for DevOps teams and less overhead for SREs.

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Maximize user experience with out-of-the-box service-performance SLOs

Dynatrace

According to the Google Site Reliability Engineering (SRE) handbook, monitoring the four golden signals is crucial in delivering high-performing software solutions. These signals ( latency, traffic, errors, and saturation ) provide a solid means of proactively monitoring operative systems via SLOs and tracking business success.

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Lessons learned from enterprise service-level objective management

Dynatrace

A service-level objective ( SLO ) is the new contract between business, DevOps, and site reliability engineers (SREs). In their new dashboard, they added dimensions for load, latency, and open problems for each component. The “Four Golden Signals” include the following: Latency. SLO dashboard defined by architectural boundary.