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Implementing service-level objectives to improve software quality

Dynatrace

SLOs enable DevOps teams to predict problems before they occur and especially before they affect customer experience. In what follows, we explore some of these best practices and guidance for implementing service-level objectives in your monitored environment. Latency is the time that it takes a request to be served.

Software 262
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Site reliability done right: 5 SRE best practices that deliver on business objectives

Dynatrace

The practice uses continuous monitoring and high levels of automation in close collaboration with agile development teams to ensure applications are highly available and perform without friction. That’s why good communication between SREs and DevOps teams is important.

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Lessons learned from enterprise service-level objective management

Dynatrace

A service-level objective ( SLO ) is the new contract between business, DevOps, and site reliability engineers (SREs). Organizations have multiple stakeholders and almost always have different teams that set up monitoring, operate systems, and develop new functionality. The monitoring team set up the dashboard, so who owns violations?

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Maximize user experience with out-of-the-box service-performance SLOs

Dynatrace

SLOs cover a wide range of monitoring options for different applications. According to the Google Site Reliability Engineering (SRE) handbook, monitoring the four golden signals is crucial in delivering high-performing software solutions. One template explicitly targets service performance monitoring.