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Implementing service-level objectives to improve software quality

Dynatrace

As more organizations embrace microservices-based architecture to deliver goods and services digitally, maintaining customer satisfaction has become exponentially more challenging. SLOs enable DevOps teams to predict problems before they occur and especially before they affect customer experience. SLOs minimize downtime. Reliability.

Software 259
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Site reliability done right: 5 SRE best practices that deliver on business objectives

Dynatrace

Microservices-based architectures and software containers enable organizations to deploy and modify applications with unprecedented speed. That’s why good communication between SREs and DevOps teams is important. At the lowest level, SLIs provide a view of service availability, latency, performance, and capacity across systems.

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Lessons learned from enterprise service-level objective management

Dynatrace

A service-level objective ( SLO ) is the new contract between business, DevOps, and site reliability engineers (SREs). Example 1: Architecture boundaries. First, they took a big step back and looked at their end-to-end architecture (Figure 2). SLO dashboard defined by architectural boundary. So, what did they do?