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Site reliability done right: 5 SRE best practices that deliver on business objectives

Dynatrace

Uptime Institute’s 2022 Outage Analysis report found that over 60% of system outages resulted in at least $100,000 in total losses, up from 39% in 2019. That’s why good communication between SREs and DevOps teams is important. More than one in seven outages cost more than $1 million. Make SLOs realistic.

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Implementing service-level objectives to improve software quality

Dynatrace

SLOs enable DevOps teams to predict problems before they occur and especially before they affect customer experience. According to Google’s SRE handbook , best practices, there are “ Four Golden Signals ” we can convert into four SLOs for services: reliability, latency, availability, and saturation. Saturation.

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Lessons learned from enterprise service-level objective management

Dynatrace

Every organization’s goal is to keep its systems available and resilient to support business demands. A service-level objective ( SLO ) is the new contract between business, DevOps, and site reliability engineers (SREs). In their new dashboard, they added dimensions for load, latency, and open problems for each component.

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Maximize user experience with out-of-the-box service-performance SLOs

Dynatrace

According to the Google Site Reliability Engineering (SRE) handbook, monitoring the four golden signals is crucial in delivering high-performing software solutions. These signals ( latency, traffic, errors, and saturation ) provide a solid means of proactively monitoring operative systems via SLOs and tracking business success.