Lessons learned from enterprise service-level objective management
Dynatrace
MAY 19, 2022
A service-level objective ( SLO ) is the new contract between business, DevOps, and site reliability engineers (SREs). To ensure their global service levels, they fully embraced the best practices outlined in Google’s SRE handbook , called the “Four Golden Signals,” to standardize what they show on their SRE dashboards. Saturation.
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