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2023 Black Friday and Cyber Monday retail and e-commerce IT performance observations

Dynatrace

Over the years, I have watched and written about online retail and e-commerce IT performance. What I have seen is a maturing of the online retail channels when it comes to delivering customer experiences. This year we saw few, if any, major issues with online retailers. This is where many retailers have matured over the years.

Retail 223
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First Interactive Metrics Add New Dimensions To User Experience Data (9 min read)

Rigor

Emily is the VP of Engineering for UGG, an American footwear and activewear retail company. As performance benchmarks go, 1.937 seconds is a significant delay in which the user could think your link or site is broken because it will not respond. Scenario: Through the Lens of Visual Metrics Alone. UGG First Interactive Time.

Metrics 40
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First Interactive Metrics Add New Dimensions To User Experience Data (9 min read)

Rigor

Emily is the VP of Engineering for UGG, an American footwear and activewear retail company. As performance benchmarks go, 1.937 seconds is a significant delay in which the user could think your link or site is broken because it will not respond. Scenario: Through the Lens of Visual Metrics Alone. UGG First Interactive Time.

Metrics 40