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2023 Black Friday and Cyber Monday retail and e-commerce IT performance observations

Dynatrace

Over the years, I have watched and written about online retail and e-commerce IT performance. What I have seen is a maturing of the online retail channels when it comes to delivering customer experiences. This year we saw few, if any, major issues with online retailers. This is where many retailers have matured over the years.

Retail 217
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First Interactive Metrics Add New Dimensions To User Experience Data (9 min read)

Rigor

Emily is the VP of Engineering for UGG, an American footwear and activewear retail company. If the browser is busy doing other things, such as running a large JavaScript framework, processing CSS or loading a several images, it is possible it will not be able to react to a visitors click in a timely manner. UGG First Interactive Time.

Metrics 40
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First Interactive Metrics Add New Dimensions To User Experience Data (9 min read)

Rigor

Emily is the VP of Engineering for UGG, an American footwear and activewear retail company. If the browser is busy doing other things, such as running a large JavaScript framework, processing CSS or loading a several images, it is possible it will not be able to react to a visitors click in a timely manner. UGG First Interactive Time.

Metrics 40