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2023 Black Friday and Cyber Monday retail and e-commerce IT performance observations

Dynatrace

What was once an onslaught of consumer traffic between Black Friday and Cyber Monday has turned into a weeklong event, with most retailers offering deals well ahead of Black Friday. Social media was relatively quiet, and as always, the Dynatrace Insights team was benchmarking key retailer home pages from mobile and desktop perspectives.

Retail 220
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Implementing service-level objectives to improve software quality

Dynatrace

Instead, they can ensure that services comport with the pre-established benchmarks. First, it helps to understand that applications and all the services and infrastructure that support them generate telemetry data based on traffic from real users. SLOs improve software quality. So how can teams start implementing SLOs? Reliability.

Software 263