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2023 Black Friday and Cyber Monday retail and e-commerce IT performance observations

Dynatrace

Over the years, I have watched and written about online retail and e-commerce IT performance. Social media was relatively quiet, and as always, the Dynatrace Insights team was benchmarking key retailer home pages from mobile and desktop perspectives. This year we saw few, if any, major issues with online retailers.

Retail 217
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Implementing service-level objectives to improve software quality

Dynatrace

Instead, they can ensure that services comport with the pre-established benchmarks. When organizations implement SLOs, they can improve software development processes and application performance. Here’s the process we follow for defining reliability measurements that satisfy business requirements. SLOs promote automation.

Software 259
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Data Mining Problems in Retail

Highly Scalable

More specialized data mining applications like supply chain optimization and fraud detection are out of scope, as well as the implementation details of the data mining process (such as evaluation of model quality). Moreover, gross margin is not the only performance metric that is important for retailers. Applications. Applications.

Retail 152
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What We Learned Auditing Sophisticated AI for Bias

O'Reilly

AI audit firms tend to perform a mix of audits and assessments. The internal control questionnaire in the Office of the Comptroller of the Currency’s MRM Handbook (starting pg. Using a public, agreed-upon standard for audits is one way to enhance fairness and transparency in the audit process. But what about the auditors?