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Lessons learned from enterprise service-level objective management

Dynatrace

This multinational information technology service and consulting company was asked to help a global automotive manufacturer with the management goal of measuring service flow performance. In this case, the customer offers a managed service that runs on Amazon Web Services, Microsoft Azure, and Google.

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Tutorial: Guide to automated SRE-driven performance engineering

Dynatrace

While Google’s SRE Handbook mostly focuses on the production use case for SLIs/SLOs, Keptn is “Shifting-Left” this approach and using SLIs/SLOs to enforce Quality Gates as part of your progressive delivery process. Once Dynatrace sees the incoming traffic it will also show up in Dynatrace, under Transaction & Services.